Terms & Conditions

Customer Care

This website is owned and operated by Ishita Bangera, founder of AuraIsh. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors a listing and shopping area of AuraIsh's collection of assorted jewellery and other accessories. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

Users and Requirements

In order to use our website and/or receive our services, you must possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

Key Commercial Terms

When buying an item, you agree that: 

  1. you are responsible for reading the full item listing before making a commitment to buy it, and

  2. you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

Return and Refund Policy

  • Undamaged goods cannot be exchanged, returned or refunded. All purchases are binding, subject to exceptions as stated in Terms.

  • If you encounter a situation where an item is received damaged, alert AuraIsh authorities within 24 hours of delivery. Upon instructions, you may simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 7 days of the date you receive the product, and we will exchange it or offer up to 70% of the amount of the item(s) in the digital receipt in store credit. All costs incurred during return of an item including shipping/courier transfer must be borne by the customer. 

Retention of Right to Change Offering

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason.

Ownership of Intellectual Property

You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.

Right to Suspend or Cancel User Account​​​​

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

Indemnification

You agree to indemnify and hold Ishita Bangera harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website. 

Limitation of Liability

To the maximum extent permitted by applicable law, Ishita Bangera assumes no liability or responsibility for any:

  1. errors, mistakes, or inaccuracies of content; 

  2. personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and 

  3. (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

Right to Change and Modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service. 

Promotional Emails and Content

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 

Contact Details

In case any questions relating to these Terms arise, contact the owner and operator of AuraIsh, Ishita Bangera, via email at info@auraish.co or Instagram DMS at @auraish.co.

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